Douglas Equipment Limited which is located in Cheltenham, UK, was founded in 1947 and has become one of the world's leading suppliers of aviation towing tractors, ground support vehicles, port tractors, distribution and yard shunting tractors.
In 1989, the Company introduced its Douglas-Kalmar range of new technology towbarless aircraft handling tractors and has now become the world's foremost manufacturer with units in operation throughout Europe, Scandinavia, North America, Middle East, Africa, South East Asia and The Far East.
MISSION STATEMENT
Our Vision
To be a company we are all proud to work for, providing World-Class products and services.
Our Mission
To be rated as the best supplier of specialist vehicles in all our chosen markets, having:
• Greater ability to influence changing customer needs and exceed expectations by developing innovative products and services and providing long-term partnership benefits.
• A stable and motivated workforce who achieves their full potential as individuals and as members of working groups.
• Satisfied investors, by providing the best long-term rate of return on their investment in our sector.
• Increasing company strength through reinvestment.
Our Strategy
• Develop products and services that give the customer reasons to buy by meeting their needs more effectively than our competitors.
• Give priority to investment relating to our relationships with our customers whilst retaining a competitive manufacturing capability.
• Be able to inttroduce new products to the marketplace ahead of the competition.
• Supply customers with products that make their job easier - in particular.
» training
» durability
» ease of maintenance
» spares, service and problem solving
» disposal
» whole life cost
• Seek partnerships with customers and suppliers at all levels of the business.
• Establish relationships with customers in new markets through partners, distributors or our own companies.
• Wherever possible, provide 'whole product' capability by design, licence, aquisition or supplier partnership.
• Be synonymous with quality.
Encourage and recognise the increasing contribution from all employees towards achieving our objective.
